Case Study: University of Pittsburgh improves student accessibility with 3Play Media live captioning

University of Pittsburgh streamlines semester-long live captioning with 3Play Media

The University of Pittsburgh's Disability Resources and Services office faced operational challenges in providing live captioning due to rising demand. Previous vendors did not offer the streamlined, efficient workflow needed to manage requests and ensure timely, high-quality captions for students who rely on them for equal access.

To solve this, the university partnered with 3Play Media, implementing its live captioning solution with integrations into the AIM and Panopto platforms. This automated scheduling and created a seamless workflow, significantly improving operational efficiency and reliability. The results included positive feedback from students and faculty, reduced administrative burdens, and equitable access for all students, fostering a more inclusive learning environment.

University of Pittsburgh