Case Study: University of Pennsylvania centralizes captioning services with 3Play Media

University of Pennsylvania centralizes captioning across schools and centers with 3Play Media

The Information Systems and Computing (ISC) department at the University of Pennsylvania faced a challenge with fragmented and inefficient captioning processes across its various schools and centers. This decentralized use of 3Play Media's captioning services led to workflow inconsistencies, administrative burdens, and a lack of unified support.

3Play Media worked with Penn's ISC to centralize all captioning under a single account, integrating with the Panopto video platform to automate workflows. This solution streamlined project management, reduced administrative tasks, and provided standardized training and support. As a result, 3Play Media helped create a more efficient, reliable captioning system that improved the user experience and fostered a supportive, unified environment across the university.

University of Pennsylvania