Case Study: CivicPlus Enhances Public Accessibility with 3Play Media Live Captioning

CivicPlus boosts accessible live video for local governments with 3Play Media

CivicPlus, a provider of local government technology solutions, needed a reliable live captioning solution to help its municipal clients share public meetings. The challenge was to enable these governments to comply with accessibility laws like the ADA while integrating seamlessly with their JW Player video platform. They partnered with vendor 3Play Media for its live captioning service to address this.

The solution involved 3Play Media’s live captioning integration with JW Player, allowing captions to display directly in the video stream for CivicPlus’s CP Media product. This enabled CivicPlus’s government clients to meet ADA guidelines, increase viewership, and allow citizens to engage with content from any device. 3Play Media’s service also extended viewership opportunities by making content accessible in sound-sensitive environments.

CivicPlus