Case Study: Javelin Logistics cuts costs by nearly 50% and scales eCommerce fulfillment with 3PL Central's 3PL Warehouse Manager

Javelin Logistics - Customer Case Study

Javelin Logistics is a multi-site 3PL with 10 locations and 850,000 sq. ft. of warehouse space. In 2010, after taking on a large e-commerce customer shipping up to 1,000 direct-to-consumer orders per day, Javelin found its legacy WMS — and a pallet-focused, labor-intensive workflow — couldn’t scale efficiently (an initial proposal required 18 workers). To win the business and meet new item-level pick-and-pack demands, they needed a more technology-driven solution.

Javelin implemented 3PL Central’s 3PL Warehouse Manager plus SmartPack and SmartParcel, resubmitted their bid and won the account. The new WMS eliminated manual data capture and paper processes, enabled omnichannel e-commerce and DTC parcel fulfillment, cut costs nearly 50%, and improved accuracy and SLA performance without adding headcount. The technology shift transformed operations, drove growth through customer satisfaction, and elevated warehousing to Javelin’s top revenue driver.

Javelin Logistics

Steve Oakley

Javelin Logistics