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Case Study: Heritage Cutter improves shipping accuracy and efficiency with 3G
A 3G Case Study
Precision in Motion Revolutionizing Shipping Operations
Heritage Cutter, a manufacturer of round cutting tools serving industries including aerospace, automotive, and energy, was using UPS WorldShip as a standalone shipping application separate from its Infor SyteLine ERP. That disconnected setup created duplicated data, inefficiencies, and bottlenecks in shipping and customer service.
Heritage Cutter selected 3G’s Descartes Pacejet Shipping for tighter integration with Infor SyteLine ERP. The solution helped the company process orders with greater accuracy, reduce manual intervention, support up to 50,000 packages annually, improve branded customer communication, and cut IT maintenance by offloading carrier API updates to 3G.
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Heritage Cutter
Jason Whitman
IT Manager