Case Study: a leading food services company achieves 99.9% order accuracy and 5x faster design with 3D Cloud by Marxent

a leading food services company achieves 99.9% order accuracy with 3D Cloud by Marxent

The customer, a leading food services company, faced challenges with outdated and unreliable tools for designing commercial spaces, which resulted in inaccurate layouts and a lack of integration with their ordering systems. This negatively impacted their operations and client relations. They turned to the vendor, 3D Cloud by Marxent, and implemented the 3D Cloud Room Planner to address these issues.

3D Cloud by Marxent deployed its solution in three phases, first for operators, then sales teams, and finally for clients themselves. This created a single, integrated workflow for design and ordering. The results were highly successful, including 99.9% order accuracy, a process that was five times faster, and a conversion rate of 90% from requests to sold projects, contributing to over $2.5 million in monthly revenue.