Case Study: Askona simplifies communications and cuts costs with 3CX

Simplified Communications for Russian Askona Ltd.

Askona, a fast-growing Russian manufacturer of orthopedic mattresses with more than 4,000 employees and 20+ branches across Russia and Eastern Europe, was struggling with a complex and costly communications setup. The company relied on three separate PBXs with no direct interoffice connections, making multi-site communication difficult, administration cumbersome, and maintenance expensive. Askona turned to 3CX and its PRO Edition for a simpler, more functional communications platform.

3CX implemented a PRO Edition installation that consolidated Askona’s telecom infrastructure onto a single system, integrated existing hardware and VoIP gateways, and connected all offices for free internal communications. The solution also delivered unified communications features, automatic provisioning, simplified administration, improved reporting and monitoring, and mobile access for employees. As a result, Askona drastically reduced calling costs, minimized PSTN expenses through least-cost routing, and improved collaboration and productivity across its branches.

Askona

Nikita Akimov

Head of IT