Case Study: Launceston College Cuts Telecom Costs and Boosts Productivity with 3CX

Launceston College Dumps 20th Century PBX for 3CX

Launceston College needed to replace an outdated Panasonic analogue/digital hybrid PBX that was difficult to scale, costly to maintain, and dependent on outside consultants for simple tasks like adding extensions. The school wanted an affordable, easy-to-manage unified communications solution with features such as presence, conferencing, voicemail, and call forwarding, and chose 3CX Phone System as a better fit for its needs.

3CX, implemented by TRI-LAN I.T., delivered a future-proof IP phone system that gave Launceston College full in-house control over extensions and forwarding rules without extra cabling or costly support. The rollout of 100 IP phones took ten days, and the school reported a 40% annual reduction in telecommunications costs, along with improved staff productivity and the ability to handle more calls simultaneously.

Launceston College

Gary Hockin

ICT Technician