Case Study: 7 Mile Beach Resort achieves clearer guest communications with 3CX

7 Mile Beach Resort - Customer Case Study

7 Mile Beach Resort, a tropical getaway on Grand Cayman’s famous 7 Mile Beach, was relying on an aging analog Mitel phone system that was causing poor line quality, unreliable handsets, and growing maintenance headaches for a small 22-person staff. To improve guest communications and reduce operational burden, the resort evaluated several IP phone options, including Asterisk and FreePBX, before choosing 3CX Hotel PBX.

3CX deployed the new system in just a few hours with no downtime and took over management of the resort’s 42 Grandstream phones. The upgrade delivered clear, consistent call quality, easier communication for guests and staff, and significant cost savings that let the resort focus more on guest experience and future improvements.

7 Mile Beach Resort

Darrell Player

Network Administrator