Case Study: Ariase Group boosts productivity and cuts maintenance costs with 3CX

3CX Steps Up to Transform Ariase Group’s Telecommunications

Ariase Group, a French leader in digital network mapping and internet eligibility testing, needed a more modern communications system to replace its fragmented and costly Asterisk-based setup. With 75 employees across more than 20 locations, the company was spending over $1,200 a month on maintenance and lacked the unified communications features and flexibility it needed.

3CX implemented its software-based phone system in just a few hours with no downtime, integrating deskphones, conference phones, softphones, and mobile devices across Ariase Group’s multi-site operation. The result was a 15% increase in call center agent productivity, improved collaboration through video conferencing and screen sharing, support for telework, and significantly lower maintenance costs.

Ariase Group

Damien Geffray

Director of Call Center and Infrastructure