Case Study: Russian Federation for the Krasnodar Territory achieves reliable emergency communications with 3CX

3CX Helps Maintain Disaster Protection in Russian Krasnodar Territory

The Chief Administration of the Ministry of Emergency Situations of the Russian Federation for the Krasnodar Territory needed a more reliable, flexible, and mobile communications system to support mission-critical disaster response. With 300 employees serving in roles ranging from fire protection to mountain rescues, the organization turned to 3CX Phone System to improve real-time connectivity, conferencing, and mobility.

3CX, implemented by partner IT-Center, replaced the legacy PBX with 25 Yealink IP phones, five external SIP lines, a voice gateway, softphones, and mobile access. The new 3CX solution improved internal collaboration, enabled one-click web meetings and continuous communication in the field, and reduced long-distance calling costs while increasing productivity and responsiveness across the Ministry.

Russian Federation for the Krasnodar Territory

Andrei Yurievich Sokolov

Head of IT, Ministry of Emergency Situations