Case Study: Douglas County School District achieves secure, cost-saving communications with 3CX

3CX Brings Security and Significant Savings to Douglas County School District

Douglas County School District (DCSD) needed a more reliable, affordable phone system after its old Nortel analog and Allworx VoIP setups failed, leaving the district concerned about emergency communications and student safety. DCSD evaluated 3CX alongside other options and chose 3CX for its cost effectiveness, flexibility, and ability to run on non-proprietary hardware.

3CX implemented a communications system that could reroute calls to analog lines if the WAN or PRI failed, helping DCSD maintain service during outages and emergencies. The district was able to restore communications within 15 minutes during a major windstorm, handle more than 250 calls in an hour, and now saves an average of $3,500 per month, with ROI expected in under three years.

DCSD

John Endter

IT Director