Case Study: Phillip Securities Group cuts phone costs and simplifies call recording with 3CX

3CX Adds Good Value to Phillips Securities Group

Phillip Securities Group, part of PhillipCapital, is a financial services company with 700 employees that was facing rising telephone maintenance costs, outdated PBX limitations, and a compliance need for call recording across its offices. To modernize communications and prepare for IP telephony, Phillip turned to 3CX for an all-in-one phone and recording solution.

3CX implemented a VoIP-based system on Phillip’s own hardware, enabling easy installation, lower downtime, and centralized call recording. The result was sharply reduced phone costs, free interoffice calls between eight Hong Kong offices, easier recording management for compliance, and improved collaboration through messaging, chat, and audio/video conferencing.

Phillip Securities Group

Terence Tung

Network Manager