Case Study: Medworx Corporation streamlines lead generation and patient care with 3CLogic

3CLogic to Power Leading Pharmaceutical Contact Center

Medworx Corporation, a pharmaceutical contact center focused on marketing, prescription management, and order fulfillment for diabetes medications, wanted greater control and visibility into its patient qualifying process. To reduce costs, speed lead generation, and streamline the patient lifecycle, Medworx turned to 3CLogic and its cloud-based contact center solution after deciding to internalize its lead generation efforts.

3CLogic implemented a custom SugarCRM integration, blended inbound and outbound calling capabilities, and a fast-deployment cloud platform to support Medworx’s sales and support operations. The solution improved speed-to-call, lead nurturing, and business flexibility, and helped Medworx scale its business with plans to expand by 450% while using 3CLogic to power its growth.

Medworx Corporation