Case Study: Swapcard Scales Remote Learning and Upskilling with 360Learning

How Swapcard’s 200+ Remote Team Members Stay Connected by Upskilling From Within

Swapcard, a remote-first tech company with 200+ team members across nine entities, needed a better way to make learning accessible, standardize mandatory training, and reduce siloed knowledge across departments. Before partnering with 360Learning, training and onboarding were managed manually through spreadsheets, live meetings, and scattered documentation, making it difficult to track progress and support a distributed workforce.

With 360Learning’s LMS and coaching solution, Swapcard created a single source of truth for onboarding, compliance, performance reviews, and customer training, while enabling employees to build and share courses asynchronously. The impact was strong: 100% of employees became authors on the platform, 20% actively contributed to courses, and the company reported a 98% course satisfaction rate and 98% relevance score, while also improving onboarding consistency and ramp-up time.

Swapcard

Lala Edwards

Head of Learning & Development