Case Study: AlphaSights achieves scalable, remote-ready onboarding and 99% satisfaction with 360Learning

How Alphasights Built A Scalable Onboarding Program With 99% Satisfaction Rates

AlphaSights, a leading industry research platform with 900+ employees in nine global offices, needed to scale professional development as it grew. The Professional Development team set out to digitize in-person training (starting late 2019) to give employees more flexibility, streamline course creation, collaborate with subject-matter experts, and better measure impact—especially important for an increasingly remote, largely millennial workforce.

They chose 360Learning for its easy authoring, SME collaboration, and social features. Within a year they onboarded 240 SMEs, launched an average of 27 courses per month, and maintained a 95% completion rate. Their blended July 2020 onboarding (83 new joiners, 15 hours of digital content) delivered strong results: 97% positive in-course reactions, 98% felt digitally prepared for live training, and 99% reported high satisfaction, while the PD team gained visibility and quality control across programs.

AlphaSights

Chris Wrobel

Vice President of HR & Professional Development