Case Study: HEINEKEN transforms L&D for 85,000+ employees with 360Learning

Heineken drives 65% of yearly engagement in 1.5 months with 360Learning

Heineken, the global brewer with over 85,000 employees, faced significant learning and development challenges including a fragmented system across 85 operating companies, content clutter, low engagement, and poor mobile access. To transform its L&D strategy, Heineken partnered with vendor 360Learning to implement its collaborative learning platform.

The solution, named UBREW and powered by 360Learning, provided an AI-powered, scalable platform emphasizing collaborative learning and peer-to-peer knowledge sharing. The implementation was completed in seven months, resulting in 25% of employees being active within six weeks and achieving 65% of the old system's yearly engagement in just 1.5 months. Heineken credits 360Learning with providing the foundation for a future skills-driven talent marketplace.

Heineken