360insights
13 Case Studies
A 360insights Case Study
Fisher & Paykel, a manufacturer of premium kitchen and laundry appliances, faced challenges with its previous incentive provider, which was causing customer dissatisfaction and creating an excessive administrative burden. They sought a new partner to quickly implement optimized consumer promotions and sales channel rewards with simplified setup and robust reporting. They engaged 360insights for their Channel Success Platform.
360insights implemented their SPIFFs and Consumer Rebates modules, providing a seamless transition and a dedicated support team. The results were significant, with the CFO praising the reporting that saved weeks of work. The sales team used the reporting to grow accounts, leading to one customer's sales increasing by 200% and many others seeing over 100% growth, making the reward scheme a resounding success for Fisher & Paykel.
Helen Haider
Head of Marketing