Case Study: South West Towing streamlines communications and saves money with 2talk

South West Towing Hauls Away Frustration with 2talk's Award-Winning Communication Solution

South West Towing, a family-owned towing service, was experiencing frustration with its previous communication provider, Ooma, due to hidden charges, poor service, and declining call quality. They needed a reliable hosted Cloud PBX solution from a new vendor, 2talk, that offered better features and allowed them to manage the system themselves.

By implementing 2talk’s cloud PBX, the company gained a user-friendly system with features like IVR, call recording, and complex call routing. The vendor provided exceptional onboarding and support, resulting in streamlined operations, improved customer service, and immediate savings of approximately $100 per month.

South West Towing

Miles Boise

Owner