2Ship
11 Case Studies
A 2Ship Case Study
DHL and its supply chain division Exel manage global spare‑parts logistics for Oracle, shipping replacement server parts and new hardware to a large technician network for next‑day repairs while returning defective parts to repair distribution centres. Thousands of inbound and outbound shipments move every week, and multiple couriers and varied rate programs made it difficult to consistently choose the lowest‑cost option, so operations ran well but at higher than necessary expense.
DHL/Exel implemented 2Ship with pre‑loaded, regularly updated courier rates and policies to centrally control and monitor all shipments. The system ensured the lowest overall shipping decisions, refined inbound and outbound repair‑parts processes, and delivered recurring savings of at least 10% annually for Oracle.