2Ship
11 Case Studies
A 2Ship Case Study
Bally Total Fitness, a national chain with about 10,000 employees across 350 locations, faced uncontrolled and costly shipping: hundreds of accounts, 350 daily inbound shipments to its head office, frequent errors by untrained staff (wrong service choices, labels, addresses and account numbers), missing or delayed packages, and fraudulent use of account numbers by former employees.
Bally rolled out a secure 2Ship shipping administration system at every location that required user sign-in and restricted shipping options. The tool standardized choices, improved label and address accuracy, closed account abuse, and immediately reduced unnecessary spending—delivering more than 20% savings in the first year, with additional gains after further customization.