Case Study: Thinkberry achieves enhanced customer experience and streamlined subscription billing with 2Checkout

Driving Business Growth Through Improved Customer Experience and eCommerce Capabilities

Thinkberry SRL (Eareview.net), maker of Tick Data Suite for MetaTrader 4, needed a more capable eCommerce partner as it moved to a subscription model. Their previous provider offered poor support, an outdated merchant control panel, limited reporting, and weak subscription management, prompting the search for a flexible solution to improve billing, order handling, and the customer experience.

They switched to Verifone’s 2Checkout Monetization Platform (Merchant of Record), gaining seamless API and order-link integration, automated country-specific tax calculation and remittance, robust subscription billing, low chargeback rates, and improved order tracking, reporting, and analytics—resulting in a smoother purchasing experience for clients and better operational insights for Thinkberry.

Thinkberry

Ioana Dumitrescu

Customer Relations Manager