Case Study: GERALD.ph strengthens fraud protection and scalable payments with 2C2P

GERALD.ph scales secure grocery payments with 2C2P in 2 minutes

GERALD.ph, a premium online grocery store in the Philippines, faced challenges with its former payment provider. The company needed to repeatedly justify suspected fraudulent transactions, which was inefficient and put pressure on its back-office team. GERALD.ph required robust fraud monitoring and a more responsive payment provider from 2C2P to guarantee secure transactions and a first-class customer experience.

2C2P implemented its payment gateway solution with an in-built suite of fraud detection tools. This allowed 2C2P to seamlessly process a surge in orders during the COVID-19 pandemic and completely eliminate instances of fraud. The solution also enabled GERALD.ph to easily accept a wider variety of alternative payment methods, helping them appeal to a broader customer base. The CEO noted the process became very efficient and smooth, with 2C2P's team being highly responsive.

GERALD.ph