Case Study: Williams Companies achieves enhanced security and streamlined user management with 27Global's Azure B2C CIAM solution

Williams Companies streamlines access management and reduces administrative overhead with 27Global

Williams Companies, a major energy company handling a significant portion of the United States' natural gas, faced the challenge of modernizing access management for external customers and contractors across its enterprise applications. The company needed a robust Customer Identity Access Management (CIAM) solution to enhance security and streamline the authentication process. Williams partnered with vendor 27Global to address these needs using the Azure AD B2C platform.

27Global implemented Azure AD B2C to create a secure, scalable authentication framework, integrating multifactor authentication and external identity providers like Microsoft and Google. They also developed a custom Partner Portal to centralize user authorization management. This solution significantly reduced administrative overhead, bolstered security, and streamlined access for both external and internal users. The successful deployment was characterized by minimal bugs and provided a solid foundation for Williams' future digital transformation goals.

Williams Companies