2600Hz
11 Case Studies
A 2600Hz Case Study
A U.S. campus of Nord Anglia Education (NAE), a global network of over 80 international schools, faced a challenge standardizing its communications across dozens of providers. They needed to integrate their existing cloud phone system from Chicago Business VoIP, which was powered by 2600Hz's KAZOO platform, with Microsoft Teams to create a single, unified system, but the available integration was severely limited.
2600Hz, in collaboration with TeamMate Technology, developed a new integration that successfully connected Microsoft Teams to the 2600Hz backend. This solution preserved full functionality and allowed CBV to retain the NAE account, better support its multi-campus environment, and position itself to expand its value by aligning more closely with the customer's standardization goals.