22 Miles
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Case Study: Westfield improves airport wayfinding at JFK with 22Miles digital signage
A 22 Miles Case Study
Westfield boosts JFK wayfinding with 22 Miles and drives over 1 million kiosk interactions
Westfield, a major shopping center group, sought to improve the wayfinding experience for travelers at the busy John F. Kennedy Airport. Their challenge was to create an innovative and efficient solution to help passengers easily locate destinations. To address this, Westfield selected 22Miles for its digital signage and wayfinding software platform.
Working with 22Miles, Westfield deployed three custom, multilingual touch screen kiosks. The solution provided interactive flight information, retail and dining directories, and a "Send to Mobile" feature. This implementation by 22Miles significantly enhanced the traveler experience, resulting in over one million interactions at the kiosks since deployment.
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