Case Study: Washington D.C. Government Agency achieves streamlined ADA-compliant wayfinding and reduced signage costs with 22Miles Publisher Pro

Washington D.C Government Agency Upgrades to New Free Standing Digital Signage System to Advance Facility Wayfinding

A large Washington, D.C. government agency with 12 floors, 8,000 rooms, frequent meetings and ongoing renovations struggled to keep static signage accurate and accessible. The agency needed a cost-effective, reliable, easy-to-use wayfinding solution that met ADA/Section 508 requirements and reduced the labor burden of constantly updating printed signs.

Three 55" multitouch kiosks running 22Miles Publisher Pro were installed at main entrances, offering a pinch-and-zoom 3D map, searchable directory with on-screen keyboard, audio voice-over and QR-enabled wheelchair-accessible directions, plus integrated content like social feeds and Google Maps. Within five days the agency requested expansion; they eliminated printing and signage labor costs, gained full in-house map management and real-time edits, and now use built-in analytics to track engagement and continually improve the UI.