Case Study: Accent Kitchens & Baths shortens sales cycles and keeps customers happy with 2020 Design

The Secret to Keeping Customers Happy

Accent Kitchens & Baths, a Virginia Beach kitchen and bath retailer with three locations, needed a better way to guide customers through the design process, reduce confusion, and shorten long sales cycles. The company also wanted faster, more accurate pricing for homeowners, builders, and remodelers considering cabinet and renovation options. They used 2020 Spaces’ 2020 Design software to help address these challenges.

With 2020 Spaces’ 2020 Design, Accent Kitchens & Baths was able to create photo-realistic renderings, provide instant pricing updates, and keep expectations aligned with detailed, accurate designs. The vendor’s software helped smooth the sales process, eliminate days of back-and-forth, and make it easier for customers to understand how their projects would look and what they would cost. The result was happier customers, more efficient quoting, and shorter sales cycles.

Accent Kitchens & Baths

Steve Dubanevich

Owner