Case Study: Friant achieves 20% growth and streamlined order processing with 2020 Spaces

Friant - Customer Case Study

Friant, an office furniture manufacturer in Oakland, California, needed a way to keep pace with rapid growth while delivering an efficient, high-quality experience for its dealer base. To support this, Friant worked with 2020 Spaces and used tools including 2020 Cap, 2020 Giza, and 2020 Insight to streamline product specification, ordering, and manufacturing.

2020 Spaces helped Friant build electronic catalogs and automation into the design process, enabling dealers to create accurate renderings, quotes, and orders directly in the software while reducing manual entry errors. With 2020 Insight, Friant gained end-to-end visibility into orders and production, opened two additional factories, and sustained more than 20% annual growth with minimal overhead while improving turnaround times and customer service.

Friant

Paul Friant

Chief Executive Officer