Case Study: Heartwood doubles custom design output with 2020 Insight from 2020 Spaces

A 2020 Spaces Case Study

Preview of the Heartwood Case Study

2020 Insight Doubles Production at Heartwood Manufacturing

Heartwood, a British Columbia manufacturer of customizable laminate office and institutional furniture, needed a way to automate its growing production operations, especially the engineering and design functions. The company had outgrown its manual processes and earlier in-house application, and was looking for a more flexible solution that could adapt to frequent custom-order changes. 2020 Spaces provided 2020 Insight to help meet that challenge.

With 2020 Spaces’ 2020 Insight, Heartwood automated design, engineering, CNC programming, order entry, accounting, and shipping, with strong integration to shop-floor machines and back-office systems like Sage. The result was faster design and production with fewer resources, including a doubling of custom design output in the engineering department, reduced administrative workload, and improved overall efficiency.


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Heartwood

Jenni Duff

General Manager


2020 Spaces

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