Case Study: Ricola achieves streamlined pharmacy sales with 1Tool mobile order entry

Ricola - Customer Case Study

MARVECS GmbH, a sales and marketing partner for Ricola, faced the challenge of restructured pharmacy sales in Germany. Following a sales decline and limited product visibility, they needed an intelligent software solution to record orders directly on-site and track sales performance for optimal customer support and efficient order processing. They implemented the mobile order entry solution from 1Tool.

With 1Tool, sales staff could create, check, and sign orders digitally on mobile devices at pharmacies. The solution integrated with DHL for real-time availability checks and automated delivery note generation, and it featured a contact map for efficient route planning. As a result, 1Tool helped streamline processes, reduce administrative tasks, avoid manual errors, and ultimately boost sales of Ricola products in the pharmacy channel.

Ricola