Case Study: Sigrid.AI achieves secure, privacy-first global client support with 1Password

Providing the foundations for Sigrid.AI's secure customer experience

Sigrid.AI is a Singapore-based, subscription remote executive assistant service that provides 24/7 administrative support to clients worldwide, including NYSE-listed companies, CEOs, and private equity firms. As a fully distributed team, their challenge was safeguarding highly sensitive client data while enabling remote assistants to access and manage information efficiently across time zones.

Sigrid.AI integrated 1Password into employee and client onboarding, using shared vaults, custom groups, granular access controls, and activity logs to securely organize and share passwords, documents, and personal data. The outcome was organization-wide adoption, secure and private management of company and client data, preserved productivity through seamless temporary access when needed, and built-in auditability that gives both clients and the team confidence.

Sigrid.AI

Paul Østergaard

Co-founder