1Password
27 Case Studies
A 1Password Case Study
FireHydrant, a reliability platform that helps engineering teams manage incidents, needed to maintain high security without slowing its people down. Ylan Muller, who runs IT, faced gaps where some work accounts weren’t covered by Okta SSO and had manual, time-consuming onboarding, offboarding, and auditing processes that risked stale access and credential sprawl.
FireHydrant rolled out 1Password to all employees and deployed the 1Password SCIM bridge to integrate with Okta, automating provisioning, group membership, role changes, and deprovisioning while syncing access for audits. The result: faster, more efficient workflows (about five minutes saved per new hire), simplified quarterly audits, stronger protection for non-SSO accounts and 2FA/API credentials, and better security without disrupting team productivity.
Ylan Muller
IT and SaaS Ops Professional, IT