Case Study: Duke University achieves a threefold increase in password-manager enrollment and stronger security with 1Password

Great usability leads to great results How Duke University tripled their security coverage with 1Password

Duke University and Duke University Health System, serving thousands of students and staff, faced weak password hygiene and low adoption of their existing password manager. Multiple groups were sharing accounts, mixing personal and institutional credentials, and struggling to integrate password management into daily workflows, creating security and administrative challenges for IT.

Duke migrated to 1Password for its ease of use and familiarity among staff, gaining leadership approval and rolling out focused training and simple administration controls. The change tripled password-manager enrollment, made onboarding and management more efficient, and leveraged 1Password’s support resources to strengthen documentation and overall security posture.

Duke University

Nick Tripp

Senior Manager IT Security Office