1Password
54 Case Studies
A 1Password Case Study
Elastic, a company specializing in enterprise search, observability, and security tools, faced significant challenges managing SaaS licenses and access for its 3,500-person distributed workforce. Their manual processes for onboarding and offboarding employees were time-consuming, often requiring IT to work after hours across time zones, and posed security compliance risks. To address this, Elastic turned to 1Password's SaaS Manager platform.
By implementing 1Password's SaaS Manager, Elastic automated its user lifecycle management with workflows integrated into Okta and Google Workspace. The solution automatically provisions and deprovisions access, transfers data from leavers, and identifies unused licenses. This resulted in enhanced security compliance, significant time savings for the IT team, and measurable cost reductions by right-sizing licenses for apps like Zoom and Monday.com, delivering a strong return on investment.