Case Study: Sheppard Robson achieves a 55% boost in patch success and energy-cost payback with 1E NightWatchman

WakeUp! How a leading architecture firm boosted its patch success rates by 55%

Sheppard Robson, a London-based architecture firm of about 350 staff, struggled with keeping large, specialist applications and Windows systems patched without disrupting users. WSUS-driven updates often caused long login delays on Monday mornings, while the firm also needed to meet sustainability targets and increase automation to do more with fewer IT staff.

By deploying 1E’s NightWatchman with WakeUp (and Nomad/Tachyon integrations), IT could wake endpoints at scale for out-of-hours patching, verify wake-on-LAN success, and power down idle PCs to save energy. The change delivered a 55% improvement in patch success rates, eliminated morning spin-up delays, simplified WSUS deployments, and generated roughly £2K/year in energy savings—enough to cover the software cost—while strengthening overall security.

Sheppard Robson

Simon Johns

IT Director