Case Study: Syngenta achieves $1.7M annual savings with 1E’s Shopping enterprise app store

Shopping saves Syngenta $1.7M every year

Syngenta, a global agribusiness with 27,000 employees across 150 sites, faced a growing software-delivery bottleneck: more than 250 applications and roughly 3,700 helpdesk software requests per month required central IT intervention, creating two- to three-day delays and costing about $40 per request.

By deploying 1E’s Shopping (integrated with System Center Configuration Manager) as a self-service enterprise app store with automated approval workflows and decentralized publishing to site service managers, Syngenta enabled users to order and download software immediately. The portal now handles those 3,700 monthly requests, cutting helpdesk overhead and saving approximately $148,000 per month—about $1.776 million annually—while delivering faster access and strong positive feedback from users.

Syngenta

Brooks Truitt

Global Service Delivery Manager