Case Study: Multinational Pharmaceutical Company achieves 5-minute software delivery and $5M savings with 1E's Shopping enterprise app store

Multinational Pharmaceutical Company transforms software delivery into 5 minute process

A multinational pharmaceutical company with 51,500 users needed a faster, simpler way for employees to find and download software while migrating from Windows Vista to Windows 7/8 and from SMS 2003 to SCCM 2012. Long packaging lead times and manual delivery processes were creating helpdesk pressure and slowing business operations.

The company deployed 1E’s Shopping, Nomad and AppClarity (with Shopping rolled out first as an enterprise app store) to automate software delivery and support streamlined OS deployments. Within 12 months requests were fulfilled in under five minutes (about 10,000 downloads/month), over 116,000 requests were completed, and the organization achieved approximately $5 million and 20,000 hours in savings while reducing helpdesk strain.