Case Study: Global Pharmaceutical Company achieves $5M savings and under-5-minute self-service app delivery with 1E Shopping

1E Shopping gives user self-service access to applications

A large pharmaceutical company with 60,000 employees faced slow, manual software provisioning: packaging could take months and deployments up to five days, creating helpdesk bottlenecks and a poor user experience when staff needed applications quickly.

The company deployed 1E’s IT Efficiency suite—primarily 1E Shopping (the enterprise app store), together with Nomad and AppClarity—so users can select and install software in under five minutes. In 12 months the self‑service portal fulfilled more than 115,000 requests (about 10,000 installs/month), saved roughly $5 million and 20,000 man‑hours, reduced monthly overhead by two‑thirds, and helped rationalize the application estate from ~13,000 to around 1,500 titles.