1Digital Agency
39 Case Studies
A 1Digital Agency Case Study
The customer, Mac Me an Offer, faced a workflow challenge as their operation was split between a BigCommerce store and a WordPress site, which created duplicated maintenance and prevented them from offering an instant, self-service quoting tool for buying back used Apple products. To solve this, they engaged 1Digital Agency to build a custom solution on BigCommerce.
1Digital Agency consolidated the entire operation onto BigCommerce and developed a custom application that enabled customers to generate an immediate quote by entering product details or searching by serial number. This eliminated the split-platform overhead and manual quoting process, providing a purpose-built, self-service workflow that the standard platform could not offer.