Case Study: Everlasting Memories increases conversion with 1Digital Agency’s BigCommerce migration

Everlasting Memories boosts conversion with 1Digital via a BigCommerce migration

The customer, Everlasting Memories, needed a holistic solution to increase their online store's conversion rate for their emotionally considered, personalized memorial jewelry. The challenge was that their existing Volusion platform, combined with the design and checkout experience, was creating friction and working against sales. They engaged vendor 1Digital Agency to address this broad mandate.

1Digital Agency planned and executed a migration from Volusion to BigCommerce. This replatforming allowed for the development of a newly designed storefront with a streamlined checkout process and an overall enhanced customer experience, which was critical for building trust and reducing abandonment for their sensitive product category. The vendor successfully delivered a holistic conversion rate improvement for Everlasting Memories.

Everlasting Memories