Case Study: Funhaven achieves better sales visibility and customer insights with 1CRM

Funhaven - Customer Case Study

Funhaven, an entertainment centre in Ottawa, Canada, needed a better way to manage salesforce KPIs, track customer interactions, create quotes, and report on pipeline and sales. To address these needs, they implemented 1CRM Enterprise, Cloud from 1CRM.

With 1CRM, Funhaven gained a highly customizable sales management system that gave the team an instant 360-degree view of each customer and consolidated five systems into one. 1CRM also improved business structure, integrated with email and calendar tools, and helped Funhaven visualize salesforce activities so they could better protect investments in prospective and current client bases.

Funhaven

Dave Ellis

Executive Director