1CRM
3 Case Studies
A 1CRM Case Study
ALLOcloud, a Brussels-based hosted telephony provider founded in 2009, needed a flexible, scalable, and easy-to-customize CRM that could support the company as it grew and help unify operations in one accessible platform. They chose 1CRM Enterprise Edition from 1CRM to manage all areas of the business and integrate with their rich API-driven service offering.
1CRM implemented a highly customizable all-in-one CRM that consolidated five systems into one, gave staff a 360-degree view of customers, and integrated with other products and services. ALLOcloud customized workflows and fields, expanded use across sales and administration, and is working with a 1CRM partner to connect banking for payment reconciliation; since implementation, the company has grown into a multi-million-euro business, hired 20+ staff, and now serves 5,000+ customers.
Jacques Gripekoven
Managing Director