Case Study: CSSC boosts visitors, orders and memberships with 18a Productions

CSSC boosts online orders by 119% with 18a Productions

The customer, CSSC Sports & Leisure, a not-for-profit membership organization for public sector workers, came to 18a Productions with a broken and poorly performing website. Their challenge was to replace it with a new CMS and ecommerce solution that could handle their sophisticated membership join process and integrate with their existing Microsoft Dynamics CRM.

18a Productions built a custom Laravel-based website to meet CSSC's exact requirements. The solution included an intelligent search function, a flexible CMS, a custom online shop, and a complex membership system integrated with their CRM and payment processors. The results were significant, with the new site achieving a 200% increase in unique visitors, a 200% increase in page impressions, and a 119% increase in online orders. 18a also provided reliable autoscaling AWS hosting that eliminated downtime.

CSSC