Case Study: Savannah Custom Weddings & Elopements improves time management and client delivery with 17hats

Savannah Custom Weddings & Elopements - Customer Case Study

Savannah Custom Weddings & Elopements, a wedding officiant and elopement planner, faced significant challenges in managing her business and client deliverables after becoming a new mother. The owner, Tracy Brisson, struggled with effective time management and the pressure to create personalized ceremonies while caring for her newborn. The core challenge was the need to maintain high-quality, timely client service without the support of a conventional maternity leave structure.

To become more efficient, the customer implemented systems using 17hats, specifically highlighting the value of its Workflows feature. This solution, combined with hiring an assistant and partner officiants, allowed her to streamline her writing and client delivery processes. The result was the ability to take time off to be with her family while her company continued to serve clients and bring in revenue, ultimately building a sustainable business that operates beyond her personal capacity.

Savannah Custom Weddings & Elopements

Tracy Brisson

Savannah Custom Weddings & Elopements