Case Study: Habitat Planning achieves complete document and email management with 12d Synergy

How Habitat Planning Regained Control of Their Document & Email Management

Habitat Planning, a town planning and urban design consultancy in Albury-Wodonga, Australia, was struggling to manage more than 20 years of files, up to 190 active projects, and a rapidly growing volume of emails and documents. Before 12d Synergy, the team relied on File Explorer, which led to duplicated versions, unclear document control, and hours lost searching for reports and emails.

12d Synergy provided Habitat with a centralised common data environment, job templates, version control, Outlook email management, and issuing tools to standardise file structures and automate QA. The result was faster document retrieval, easier onboarding, better visibility across the team, secure version rollback, and major time savings in issuing files; Habitat also reported a clear ROI and improved productivity from using 12d Synergy.

Habitat

David Hunter

Director