Case Study: City of Newcastle achieves rapid remote-working transformation with 12d Synergy

City of Newcastle’s Rapid Digital Transformation Against the COVID-19 Crisis

City of Newcastle, a local government organisation in New South Wales, needed a better way to manage engineering design data as COVID-19 forced staff to work from home. With large complex datasets, email, documents, drawings and models to handle, the council needed a solution that would protect data integrity, support collaboration, and avoid the delays and risks of VPN access or local file duplication. 12d Synergy was chosen because it integrated with 12d Model and offered version control plus flexible hosting options.

12d Synergy was implemented in just four weeks and quickly became the council’s common data environment for active and new projects. It enabled remote work with large datasets through intelligent data transferring, improved collaboration with contractors and consultants, simplified email and file management, and provided full audit history and rollback capability. City of Newcastle says it transitioned to working from home “without losing a day’s work,” and has continued offering flexible hybrid work while also reducing storage usage and improving control over engineering project data.

City of Newcastle

Richard Clarke

Senior Civil Project Officer