Case Study: KLEUSBERG streamlines subcontractor requests with 12Build

KLEUSBERG - Customer Case Study

The customer, KLEUSBERG, a construction company, faced a highly inefficient and time-consuming process for requesting offers from subcontractors. Their manual method involved sending individual emails to each subcontractor, which led to overflowing inboxes and significant difficulty managing project data and change requests. This process was a massive drain on their buyers' time, taking up to half a day for a single project.

The vendor, 12Build, provided a digital platform to streamline the offer request process. The solution allowed KLEUSBERG to upload documents once and request bids from all subcontractors with a single click, drastically reducing the time required. The measurable impact was substantial: tasks that previously took 1-2 hours were completed in 15 minutes, and complex requests were cut from half a day to a maximum of one hour. 12Build also improved communication, transparency, and internal collaboration for the customer.

KLEUSBERG

Julia Wiechoczek

Buyer