Case Study: Willow Management (web design company) achieves branded, easy-to-manage forms and major time savings with 123FormBuilder

Willow Management - Customer Case Study

Willow Management LLC is a U.S. web design agency that builds clean, professional websites for small businesses and provides hands-on consultancy to clients new to the web. They struggled to find an online form builder that offered strong design control, easy customization (CSS), third‑party integrations and granular access management for client accounts — off‑the‑shelf options were either poorly styled or lacked necessary features.

123ContactForm gave Willow the ability to style and embed forms to match each site, update forms in real time without reposting, and use advanced features like subusers, payment processing and Google Docs sync. The result: faster, more efficient form deployment, major reductions in manual work, reliable 24/7 contact options for clients and new creative uses (e.g., lightbox FAQs), leaving the design team more time for higher‑value work.

Willow Management

Colby Clements

Owner