Case Study: Formulator Sample Shop achieves scalable B2B ecommerce growth with 121eCommerce and Adobe Commerce

Formulator Sample Shop streamlines B2B ordering and boosts AOV with 121eCommerce

Formulator Sample Shop, a supplier of specialty ingredients for the cosmetic and personal care industries, was frustrated by the limitations of its Volusion platform. The backend was not intuitive, it lacked essential B2B features, restricted product catalog growth, and offered minimal integration options. 121eCommerce was engaged to address these challenges by migrating the customer to a more capable platform.

The solution implemented by 121eCommerce was a migration to Adobe Commerce. This provided an intuitive backend, native advanced B2B functionality like custom pricing and quotes, and unlimited product catalog scalability. The vendor also executed a large-scale data migration with product customization and delivered a fresh, modern storefront design. As a result, Formulator Sample Shop streamlined its order process, increased average order value and order frequency, and gained the ability to manage site content efficiently without developer reliance.

Formulator Sample Shop